We would love to help you with your new website design and development, or by improving your existing website. By completing the following one page questionnaire you will help us understand your requirements more quickly, and enable us to make suggestions for other areas where you may exploit available technologies. If you don't understand any of the questions, just choose "unsure" as your answer. Or feel free to call us and discuss your requirements. This questionnaire will take you 5 - 10 minutes to complete, depending on the extent of your requirements. Questions 18 - 31 only apply to Ecommerce websites, which you can skip if you do not intend to sell products or services through your website.
* indicates a mandatory question.
1. Please enter your name: *
2. Please enter the name of your Organisation: *
3. What phone number/s can we contact you on? *
4. Please provide your contact email address:
5. Do you already have a domain name / website address? * Yes No
6. If yes, please type in your website address here:
7. Please tell us about your organisation's branding * Please ChooseWe already have our brand / logo which we will supplyWe need your help to create a new brand / logoWe are currently designing our new logoUnsure
8. Do you have a published Style Guide? * Yes No Unsure
9. What are your objectives for your website - choose as many as are appropriate. * Build credibility with potential customers Showcase products Describe services Sell products or services online Lead generation Custom online tool Deliver special info and services for online members Deliver video content Build an online community Provide customer service
10. Would you like you a collection of transitioning / dynamic large images and text included on the home page of your website? * Yes No Unsure
11. Have you thought about the structure of your website - otherwise called the information architecture or site navigation? * Please ChooseNo, we need help to map that outWe have some initial thoughts we would like to discussYes, we have the site structure mapped outUnsure
12. How will the content of your website be written? * Please ChooseWe need your help to write the contentWe just need you to do a final audit of the content we will writeWe will supply all the contentUnsure
13. How will the content of your website be maintained in future? * Please ChooseOne person in our office will maintain the contentVarious staff will maintain different pages of the websiteWe need you to maintain the content for usUnsure
14. Would you like your website content displayed in multiple languages? * Please ChooseYesNoUnsure
15. Please select all the pages / sections you will require for your new website: About Us Our History Our People Product Pages Services Pages Contact Us Testimonials Case Studies Newsletters Email Sign Up FAQ Privacy Policy Terms and Conditions of Use And there will be others Unsure
16. Please tell us about your email marketing intentions: * Please ChooseWe already do email marketingWe need help to do email marketing betterWe will not use email marketingUnsure
17. Which of these online forms are you likely to need? Contact Us / Enquiry Form Email Newsletter Subscription Form Per Product Enquiry Form Per Service Enquiry Form Per Case Study Enquiry Form Diagnostic Tool Customer Service Questionnaire Online Returns Form Other Form Unsure
18. If you do not need Ecommerce, please to go question 32. If you are planning to sell products or services through your website, how many individual products / services will be presented through your website?
19. Please tell us which payment methods you will accept: PayPal Credit card through our merchant facility Cheque in the mail EFT Barter system
20. Would you like to display prices in more than one currency? Yes No
21. Will you sell gift vouchers / gift cards for redemption through the online store? Yes No
22. Will a customer be able to customise their products as they add them to their shopping cart (e.g. add their own label / photo / choose to add extra parts or designs) to create something unique? Yes No
23. Would you like customers to be able to add product reviews? Yes No
24. Will any of your products be delivered by download (rather than physical delivery), or allow access to online services? Yes No
25. If you will be shipping physical goods, please tell us which shipping provider/s you are likely to use. (Maximum characters for details: 450) You have characters left.
26. Would you like to add your customers into your email/sms marketing program immediately after purchase? Yes No
27. Please select the types of promotions or coupons you are likely to run from time to time: Shop wide discount percentage Shop wide discount amount Discounts for members only Discounts off certain products only Discounts off certain product categories only Once off promotion codes for one person only Codes that cannot be used for overseas orders Codes that only apply to above a certain value Unsure
28. Would you like to automate returns via an online form? Yes No
29. Would you like customers to be able to view order history (requires them to establish a username and password in order to purchase)? Yes No
30. Would you like customers to accrue loyalty points as they order, allowing those points to be used as future payment? Yes No
31. Would you like a Wish List / Favourites function for customers? Yes No
32. What social media accounts are you currently using and / or would like to integrate with? (Maximum characters for details: 750) You have characters left.
33. Would you like visitors to your website to be able to search across all content? * Yes No Unsure
34. If you would like your website integrated with other websites or software programs (for example your accounting system) please list those programs and briefly explain the integration required. (Maximum characters for details: 450) You have characters left.
35. In what timeframe do you require your website to be delivered? * Please ChooseWithin 1 monthWithin 6 weeksWithin 2 monthsWithin 3 monthsWe do not have a timeframe setAs quickly as possibleUnsure
36. Is there anything else you would like to tell us? (Maximum characters for details: 750) You have characters left.